Mr. Thomas, has been an employee of the United Illuminating Company, an Investor owned Electric Utility based in New Haven, Connecticut, since 1985. He has developed considerable expertise in various aspects of the electric utility business including Transmission and Distribution construction, operations / maintenance and Revenue Cycle Services which includes metering, billing, collections and call center activities. These skills couple with his overall business experience has established a strong foundation to integrate technology, employees and process. This experience has enabled Mr. Thomas to develop energy delivery and customer service strategies and supporting initiatives to meet the ever-changing customer, regulatory and market expectations.
Joe holds a Masters in Business Administration (concentration marketing) from University of New Haven, Bachelor’s Degree in Electrical Engineering from Bridgeport Engineering Institute, an Associate’s Degree in Electrical Engineering from Greater New Haven Technical College and a State of Connecticut Electrical Contractor’s License.